Can I just say that some people really shouldn't be in customer service...or answering phones? And if they are in that job they should at least LISTEN to my request before replying stupidly!!!
Trying to make appointments for eyes and ears today...trying to find a doctor who is familiar with a certain hearing disorder is one thing...having to talk to the nurses that "help" him is mind-blowing...like I want to blow their minds out of their heads and replace them with intelligent ones.
Good thing I'm smarter than they are.